/* ==========================================================================
   atencionalcliente.cl — Hoja de Estilos Principal
   Diseño sobrio, ultra rápido, accesible desde 320 px y sin emojis
   ========================================================================== */

:root {
  --primary: #1e40af;
  --primary-hover: #1d4ed8;
  --primary-light: #eff6ff;
  --primary-border: #bfdbfe;
  --navy: #0f172a;
  --slate-800: #1e293b;
  --slate-700: #334155;
  --slate-600: #475569;
  --slate-500: #64748b;
  --slate-200: #e2e8f0;
  --slate-100: #f1f5f9;
  --slate-50: #f8fafc;
  --emerald: #059669;
  --emerald-light: #ecfdf5;
  --emerald-border: #a7f3d0;
  --red: #b91c1c;
  --red-light: #fef2f2;
  --red-border: #fecaca;
  --amber: #b45309;
  --amber-light: #fffbeb;
  --amber-border: #fde68a;
  --text-main: #0f172a;
  --text-muted: #475569;
  --bg-page: #f8fafc;
  --bg-card: #ffffff;
  --radius: 8px;
  --radius-lg: 12px;
  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
  --shadow: 0 1px 3px 0 rgba(0, 0, 0, 0.1), 0 1px 2px -1px rgba(0, 0, 0, 0.1);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -2px rgba(0, 0, 0, 0.1);
}

*, *::before, *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  font-size: 16px;
  -webkit-text-size-adjust: 100%;
  scroll-behavior: smooth;
}

body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  color: var(--text-main);
  background-color: var(--bg-page);
  line-height: 1.5;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

a {
  color: var(--primary);
  text-decoration: underline;
  text-underline-offset: 2px;
}
a:hover {
  color: var(--primary-hover);
}

/* --- Cabecera Compacta (Regla de aire: <= 32px arriba) --- */
.site-header {
  background: var(--navy);
  color: #ffffff;
  border-bottom: 2px solid #334155;
  padding: 10px 16px;
}

.header-inner {
  max-width: 1200px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
  color: #ffffff;
}

.brand-badge {
  background: #2563eb;
  color: #ffffff;
  font-weight: 700;
  font-size: 0.8rem;
  letter-spacing: 0.5px;
  padding: 3px 8px;
  border-radius: 4px;
  text-transform: uppercase;
}

.brand-name {
  font-size: 1.2rem;
  font-weight: 800;
  letter-spacing: -0.3px;
  color: #ffffff;
}

.brand-domain {
  color: #93c5fd;
  font-weight: 400;
}

.nav-links {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 8px 16px;
  list-style: none;
}

.nav-links a {
  color: #e2e8f0;
  text-decoration: none;
  font-size: 0.9rem;
  font-weight: 500;
  padding: 4px 6px;
  border-radius: 4px;
  transition: background 0.15s, color 0.15s;
}

.nav-links a:hover,
.nav-links a.active {
  color: #ffffff;
  background: rgba(255, 255, 255, 0.12);
}

.nav-emergency {
  background: var(--red) !important;
  color: #ffffff !important;
  font-weight: 700 !important;
  padding: 6px 12px !important;
  border-radius: 6px !important;
}
.nav-emergency:hover {
  background: #991b1b !important;
}

/* --- Contenedor Principal --- */
.main-content {
  flex: 1;
  max-width: 1200px;
  width: 100%;
  margin: 0 auto;
  padding: 16px 16px 40px;
}

/* --- Banner de Emergencia / Bloqueo --- */
.emergency-strip {
  background: var(--red-light);
  border: 1px solid var(--red-border);
  border-left: 5px solid var(--red);
  border-radius: var(--radius);
  padding: 12px 16px;
  margin-bottom: 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
}

.emergency-strip-content h2,
.emergency-strip-content .h2-visual {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--red);
  margin-bottom: 2px;
}

.emergency-strip-content p {
  font-size: 0.85rem;
  color: var(--slate-700);
}

.emergency-btn {
  background: var(--red);
  color: #ffffff;
  padding: 8px 14px;
  font-size: 0.85rem;
  font-weight: 700;
  text-decoration: none;
  border-radius: 6px;
  white-space: nowrap;
  display: inline-block;
  min-height: 38px;
  line-height: 22px;
}
.emergency-btn:hover {
  background: #991b1b;
  color: #ffffff;
}

/* --- Barra de Busqueda Superior --- */
.hero-box {
  background: #ffffff;
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-lg);
  padding: 20px;
  margin-bottom: 20px;
  box-shadow: var(--shadow-sm);
}

.hero-box h1 {
  font-size: 1.45rem;
  font-weight: 800;
  color: var(--navy);
  line-height: 1.3;
  margin-bottom: 6px;
}

.hero-subtitle {
  font-size: 0.95rem;
  color: var(--slate-600);
  margin-bottom: 16px;
}

.search-wrap {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.search-input {
  flex: 1 1 280px;
  min-height: 44px;
  padding: 10px 14px;
  font-size: 1rem;
  border: 1.5px solid var(--slate-300, #cbd5e1);
  border-radius: 6px;
  color: var(--navy);
  outline: none;
  background: #ffffff;
}
.search-input:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15);
}

.category-select {
  flex: 0 1 240px;
  min-height: 44px;
  padding: 10px 12px;
  font-size: 0.95rem;
  border: 1.5px solid var(--slate-300, #cbd5e1);
  border-radius: 6px;
  background: #ffffff;
  color: var(--navy);
  outline: none;
  cursor: pointer;
}
.category-select:focus {
  border-color: var(--primary);
}

/* --- Chips de categorias rapidas --- */
.category-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  list-style: none;
}

.chip-btn {
  background: var(--slate-100);
  color: var(--slate-700);
  border: 1px solid var(--slate-200);
  padding: 6px 12px;
  border-radius: 20px;
  font-size: 0.82rem;
  font-weight: 500;
  cursor: pointer;
  text-decoration: none;
  display: inline-block;
  min-height: 32px;
  line-height: 18px;
  transition: all 0.15s;
}

.chip-btn:hover,
.chip-btn.active {
  background: var(--primary);
  color: #ffffff;
  border-color: var(--primary);
}

/* --- Grid de Tarjetas de Empresas --- */
.directory-meta-info {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 12px;
  font-size: 0.9rem;
  color: var(--slate-600);
}

.company-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(340px, 1fr));
  gap: 16px;
  margin-bottom: 30px;
}

.company-card {
  background: var(--bg-card);
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-lg);
  padding: 16px;
  box-shadow: var(--shadow-sm);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  transition: transform 0.15s, box-shadow 0.15s, border-color 0.15s;
}

.company-card:hover {
  border-color: #93c5fd;
  box-shadow: var(--shadow);
}

.card-header {
  border-bottom: 1px solid var(--slate-100);
  padding-bottom: 10px;
  margin-bottom: 12px;
}

.card-header-top {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 8px;
  margin-bottom: 4px;
}

.company-title {
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--navy);
  line-height: 1.3;
}

.badge-cat {
  font-size: 0.8rem;
  font-weight: 600;
  padding: 3px 7px;
  border-radius: 4px;
  background: var(--slate-100);
  color: var(--slate-700);
  white-space: nowrap;
}

.company-rut {
  font-size: 0.82rem;
  color: var(--slate-500);
}

.channels-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-size: 0.88rem;
  margin-bottom: 14px;
}

.channel-row {
  display: flex;
  align-items: flex-start;
  gap: 8px;
}

.channel-label {
  font-weight: 600;
  color: var(--slate-600);
  min-width: 85px;
  flex-shrink: 0;
  font-size: 0.8rem;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.channel-val {
  color: var(--navy);
  word-break: break-word;
}

.tel-free {
  color: var(--emerald);
  font-weight: 700;
  text-decoration: none;
}
.tel-free:hover {
  text-decoration: underline;
}

.tel-emergency {
  color: var(--red);
  font-weight: 700;
  text-decoration: none;
}
.tel-emergency:hover {
  text-decoration: underline;
}

.card-footer {
  border-top: 1px solid var(--slate-100);
  padding-top: 10px;
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.card-deadline {
  font-size: 0.82rem;
  background: var(--slate-50);
  border: 1px solid var(--slate-200);
  padding: 6px 8px;
  border-radius: 4px;
  color: var(--slate-700);
}

.card-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.btn-card {
  flex: 1 1 calc(50% - 4px);
  text-align: center;
  font-size: 0.8rem;
  font-weight: 600;
  padding: 8px 10px;
  border-radius: 6px;
  text-decoration: none;
  min-height: 36px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid transparent;
}

.btn-card-outline {
  background: #ffffff;
  border-color: var(--slate-300, #cbd5e1);
  color: var(--slate-700);
}
.btn-card-outline:hover {
  background: var(--slate-50);
  border-color: var(--slate-400, #94a3b8);
  color: var(--navy);
}

.btn-card-primary {
  background: var(--primary);
  color: #ffffff;
}
.btn-card-primary:hover {
  background: var(--primary-hover);
  color: #ffffff;
}

/* --- Generador de Carta de Reclamo Formal --- */
.generator-card {
  background: #ffffff;
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-lg);
  padding: 24px;
  margin-bottom: 30px;
  box-shadow: var(--shadow-sm);
}

.generator-card h2 {
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--navy);
  margin-bottom: 6px;
}

.generator-card p {
  color: var(--slate-600);
  font-size: 0.92rem;
  margin-bottom: 18px;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.form-group label {
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--slate-700);
}

.form-control {
  min-height: 40px;
  padding: 8px 12px;
  font-size: 0.92rem;
  border: 1px solid var(--slate-300, #cbd5e1);
  border-radius: 6px;
  color: var(--navy);
  outline: none;
  background: #ffffff;
}
.form-control:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.15);
}

textarea.form-control {
  min-height: 80px;
  resize: vertical;
  font-family: inherit;
}

.letter-preview-wrap {
  margin-top: 18px;
  background: var(--slate-50);
  border: 1px solid var(--slate-300, #cbd5e1);
  border-radius: 6px;
  padding: 16px;
}

.letter-preview-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 10px;
}

.letter-preview-title {
  font-weight: 700;
  font-size: 0.85rem;
  color: var(--slate-700);
  text-transform: uppercase;
}

.letter-output {
  width: 100%;
  min-height: 220px;
  background: #ffffff;
  border: 1px solid var(--slate-200);
  border-radius: 4px;
  padding: 14px;
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
  font-size: 0.82rem;
  line-height: 1.5;
  color: var(--navy);
  white-space: pre-wrap;
  resize: vertical;
}

.btn-copy {
  background: var(--primary);
  color: #ffffff;
  border: none;
  padding: 8px 14px;
  font-size: 0.85rem;
  font-weight: 600;
  border-radius: 6px;
  cursor: pointer;
  min-height: 38px;
}
.btn-copy:hover {
  background: var(--primary-hover);
}

/* --- Secciones de Contenido / Triage / Guias --- */
.content-section {
  background: #ffffff;
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-lg);
  padding: 24px;
  margin-bottom: 24px;
}

.content-section h2 {
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--navy);
  margin-bottom: 12px;
  border-bottom: 1px solid var(--slate-100);
  padding-bottom: 8px;
}

.content-section h3 {
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--slate-800);
  margin: 16px 0 8px;
}

.content-section p {
  color: var(--slate-700);
  font-size: 0.95rem;
  line-height: 1.6;
  margin-bottom: 12px;
}

.content-section ul,
.content-section ol {
  padding-left: 20px;
  margin-bottom: 14px;
  color: var(--slate-700);
  font-size: 0.95rem;
  line-height: 1.6;
}

.content-section li {
  margin-bottom: 6px;
}

/* --- Tabla de Plazos y Reguladores --- */
.table-responsive {
  width: 100%;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
  margin-bottom: 16px;
}

.table-custom {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.88rem;
  text-align: left;
}

.table-custom th {
  background: var(--slate-100);
  color: var(--slate-800);
  padding: 10px 12px;
  border: 1px solid var(--slate-200);
  font-weight: 700;
}

.table-custom td {
  padding: 10px 12px;
  border: 1px solid var(--slate-200);
  color: var(--slate-700);
}

.table-custom tr:nth-child(even) td {
  background: var(--slate-50);
}

/* --- Formulario de Contacto Turnstile --- */
.contact-form-card {
  max-width: 640px;
  margin: 0 auto;
  background: #ffffff;
  border: 1px solid var(--slate-200);
  border-radius: var(--radius-lg);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}

.contact-form-card h1 {
  font-size: 1.4rem;
  font-weight: 800;
  color: var(--navy);
  margin-bottom: 8px;
}

.contact-form-card p {
  color: var(--slate-600);
  font-size: 0.92rem;
  margin-bottom: 16px;
}

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border-width: 0;
}

.form-status {
  padding: 12px 14px;
  border-radius: 6px;
  font-size: 0.9rem;
  margin-bottom: 16px;
  display: none;
}
.form-status.success {
  background: var(--emerald-light);
  border: 1px solid var(--emerald-border);
  color: var(--emerald);
  display: block;
}
.form-status.error {
  background: var(--red-light);
  border: 1px solid var(--red-border);
  color: var(--red);
  display: block;
}

.turnstile-wrap {
  margin: 14px 0;
  min-height: 65px;
}

.btn-submit {
  background: var(--primary);
  color: #ffffff;
  font-size: 0.95rem;
  font-weight: 700;
  padding: 12px 20px;
  border: none;
  border-radius: 6px;
  cursor: pointer;
  width: 100%;
  min-height: 46px;
}
.btn-submit:hover {
  background: var(--primary-hover);
}
.btn-submit:disabled {
  background: var(--slate-400, #94a3b8);
  cursor: not-allowed;
}

/* --- Pie de Pagina --- */
.site-footer {
  background: var(--navy);
  color: #e2e8f0;
  padding: 30px 16px 24px;
  margin-top: auto;
  border-top: 1px solid #334155;
  font-size: 0.88rem;
}

.footer-inner {
  max-width: 1200px;
  margin: 0 auto;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 24px;
  margin-bottom: 24px;
}

.footer-col h3,
.footer-col .footer-col-title {
  color: #ffffff;
  font-size: 0.95rem;
  font-weight: 700;
  margin-bottom: 10px;
  text-transform: uppercase;
  letter-spacing: 0.4px;
}

.footer-col p {
  color: #94a3b8;
  font-size: 0.85rem;
  line-height: 1.5;
}

.footer-links {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.footer-links a {
  color: #cbd5e1;
  text-decoration: none;
  font-size: 0.85rem;
}
.footer-links a:hover {
  color: #ffffff;
  text-decoration: underline;
}

.footer-bottom {
  max-width: 1200px;
  margin: 0 auto;
  padding-top: 18px;
  border-top: 1px solid #334155;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
  color: #94a3b8;
  font-size: 0.8rem;
}

/* --- Responsividad Estricta --- */
@media (max-width: 768px) {
  .site-header {
    padding: 8px 12px;
  }
  .header-inner {
    flex-direction: column;
    align-items: flex-start;
  }
  .nav-links {
    width: 100%;
    justify-content: flex-start;
  }
  .company-grid {
    grid-template-columns: 1fr;
  }
  .hero-box {
    padding: 16px 14px;
  }
  .hero-box h1 {
    font-size: 1.25rem;
  }
  .main-content {
    padding: 12px 12px 30px;
  }
}

@media (max-width: 480px) {
  .brand-name {
    font-size: 1.05rem;
  }
  .btn-card {
    flex: 1 1 100%;
  }
  .search-wrap {
    flex-direction: column;
  }
  .category-select {
    flex: 1 1 auto;
    width: 100%;
  }
}